Terms & Conditions – Al Waha Distributors
Welcome to Al Waha Distributors. These Terms and Conditions (“Terms”) govern your use of our website, alwahadistributors.com, and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
3. Use of the Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable laws or regulations within the UAE or internationally.
- Use the website for fraudulent or unauthorized purposes.
- Interfere with or disrupt the proper functioning of the website.
4. Account Registration
To access certain features (such as placing wholesale orders), you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your account details and password.
- Notify us immediately of any unauthorized use of your account.
5. Product Information & Availability
We make every effort to display accurate product details, pricing, and stock availability. However:
- We do not guarantee that descriptions, images, or pricing are always accurate, complete, or error-free.
- Product availability is subject to change without notice.
- We reserve the right to discontinue or modify products at any time.
6. Orders & Payment
- Order Acceptance: All orders are subject to acceptance and confirmation by Al Waha Distributors. We reserve the right to refuse or cancel any order at our discretion.
- Payment: Customers agree to provide complete and accurate payment and billing information. We currently accept payments via bank transfer, cash deposit, and other agreed methods. Orders will only be processed after payment confirmation.
7. Returns & Refunds
Our Returns & Refunds Policy applies to all purchases made from our website. Please review the [Refund & Returns Policy] page for details regarding returns, exchanges, and refund eligibility.
8. Intellectual Property
All content on this website—including but not limited to text, graphics, logos, product images, and software—is the property of Al Waha Distributors or its licensors. You may not copy, reproduce, or distribute any content without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Al Waha Distributors shall not be liable for any:
- Indirect, incidental, or consequential damages.
- Loss of profits, revenue, or business opportunities.
- Issues caused by third-party services, delays, or technical errors.
- Unauthorized access to customer data due to factors beyond our control.
10. Indemnification
You agree to indemnify, defend, and hold harmless Al Waha Distributors, its employees, agents, and affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website.
11. Governing Law
These Terms shall be governed by and interpreted under the laws of the United Arab Emirates (UAE). Any disputes shall fall under the jurisdiction of the courts of Sharjah, UAE.
12. Contact Us
For questions or concerns about these Terms, please contact us:
📍 Al Waha Distributors
Maskan Mart, near Al Hamra Hotel, Al Majrah, Sharjah
📞 Phone: 0582754338
📧 Email: wholesale@alwahadistributors.com